Which is the very last thing I intend to do. Or, locate your product using the categories below. So, the only way to contact them is to make a phone call. You can search for your product by name, model number or part number. If you click on it you get an "Access Denied" message.Īnd, of course, there is nobody you can contact, because support does not have support, only a useles clickbot.īut, wait! There's a user forum (according to this site: )! Maybe one could sign up there to report the dysfunctional website? Aaaah, but of course no! The URL ( ) to the "Community forums" on that page does not work neither. (Image credit: Logitech) The best Logitech cameras provide some of the finest video quality seen in webcams. There's a link stating "G HUB Manual", and this is the underlying URL that does not work. There is an idiotic clickbot that does not allow getting any human onboard if you don't enter a serial number. The support website of Logitec itself is dysfunctional. The options will appear on the control panel beneath the webcam. You can access the advanced webcam settings after selecting your Logitech webcam as a video source. And so the trouble with the trouble starts. Logitech Capture gives you complete control of your webcam so you can fine-tune your video composition. And then finding out: Yes! Alright, let's at least look at the recommended workarounds. And trying to figure out if there'd be any issues with the Logitec Brio webcam I have. Here I was contemplating buying a new Macbook Pro with an M2 CPU. Tried Logi tune and it actually does offer a nice substitute to not having any software at all but definitely still ridiculous it's almost been way over a year and no update on M1 Macs. However, you can try installing Logi Tune software from below link. If youre using MacOS 12 (Monterey) or MacOS 11 (Big Sur), see this. This is a one-time process, and youll be up and running in just a few minutes. On this page, we detail the full, step-by-step sequence needed to install ACE on MacOS 13 (Ventura) and MacOS 14 (Sonoma). Logitech is working on an Apple silicon compatible version of Logitech Options and we expect to have it available in the near future. The built-in ACE installer found in our products walks you through this. While Apple does offer a solution called Rosetta, that enables a Mac with Apple silicon to use apps built for a Mac with an Intel processor, Logitech Options is not fully functional using Rosetta and we advise against using it. Logitech Capture is not compatible with Apple silicon ARM M1 / M1 Pro / M1 Max and is compatible with Apple Intel based computers. In this video, I will show you how to use Logitech Capture.LOGITECH CAPTURE is afree ALL-IN-ONE CONTENT CREATION software.Connect, record, and share. Let me guide you further to resolve this issue. I know how difficult this can be for you. I understand that you have issues with your Logitech Product. You can access basic settings, like the ability to zoom in for a tighter crop or make a host of adjustments to the picture settings (or set them to auto settings), but you can’t adjust the frame rate or the resolution.Chatted with someone from Logitech today and got this response: But neither offers as many options as Logitech Capture. G Hub was built for gamers who want to tweak RGB lighting and sensitivity settings for gaming-focused products and, now, webcams.Įach app’s interface looks different and lets you switch different settings, so you’ve got a choice with which app you use - too much choice, if you ask me, given how limited the functionality is within each one. Is there another way to adjust the settings in the C920 using Apple software BTW, the C920 does not appear to be recognized by the OS at all. Compatible webcam capable of 1080p recording. Level 1 25 points Logitech Logi Capture does not run on mac OS 12.2 on my MacMini 2020 M1 I have posted the issue to Logitech support and it has not worked since I updated to OS 12. C920 HD Pro C920s HD Pro 1080P Pro Stream C922 Pro Stream C922X Pro Stream C930e C930s StreamCam StreamCam Plus BRIO 4K Pro BRIO Stream Minimum Requirements 1080p Recording. Tune is a confusing app that lets you toggle settings for Logitech gadgets, with calendar integration added in, for some reason. NOTE: Only available for Intel Macs using Logitech Capture version 2.06 and above Compatible Webcams. Instead of offering Logitech Capture, its de facto software focused squarely on webcam settings and content creation features, it has two distinct and lesser Mac applications to choose from: Logi Tune and Logitech G Hub. "Logitech switched up its software plan for people who use newer Mac laptops and desktops without making much effort to tell anyone.
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